Frequently Asked Questions
Find answers to the most common questions about orders, shipping, payments, returns, and your shopping experience with Zartiq.
How long does delivery take?
Most orders are delivered within 3–7 business days depending on your location and product availability.
Do you offer Cash on Delivery (COD)?
Yes, Zartiq offers Cash on Delivery (COD) on selected products and eligible locations across India.
How can I track my order?
Once your order is shipped, you will receive tracking details via SMS or email to monitor your delivery status.
What should I do if I receive a damaged or incorrect product?
If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with product photos for quick assistance.
Does Zartiq accept returns or exchanges?
Yes, eligible products can be returned or exchanged according to our Return and Refund Policy terms.
Are the products exactly the same as shown in the images?
We try our best to display product images accurately. Slight variations in color or appearance may occur due to lighting and screen settings.
Is online payment safe on Zartiq?
Yes, all payments on Zartiq are processed through secure and trusted payment gateways to ensure complete safety and protection.
Do you deliver products all over India?
Yes, Zartiq delivers to most cities and locations across India.
Can I cancel my order after placing it?
Orders can usually be cancelled before shipment. Once dispatched, cancellation requests may not be accepted.
How can I contact Zartiq customer support?
You can contact our support team through the Contact Us page or by email for any order or product-related assistance.


