Privacy Policy

Last Updated: June 29, 2026

This Privacy Policy explains how Zartiq (“we,” “our,” or “us”) collects, uses, stores, shares, and protects your personal information when you visit or use our website and services.

By accessing or using our website https://www.zartiq.in/, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Mobile phone number
• Shipping address
• Billing address
• Order and purchase information
• Information provided when contacting customer support

We may also automatically collect certain technical information, including your IP address, browser type, operating system, device information, website usage data, referring pages, and approximate location derived from your IP address.

2. How We Use Your Information

We may use your information for purposes including:

• Processing and fulfilling your orders.
• Providing customer support.
• Sending order confirmations, shipping updates, and service-related communications.
• Improving our website, products, and customer experience.
• Preventing fraud, abuse, unauthorized transactions, and security incidents.
• Complying with legal and regulatory obligations.
• Sending promotional communications where permitted by law or with your consent, where applicable.

3. Payment Information

Payments are securely processed through trusted third-party payment service providers used by Zartiq from time to time.

We do not store your complete debit card number, credit card number, CVV, UPI PIN, net banking credentials, or other sensitive payment authentication information on our servers.

4. Sharing Your Information

We may share your information only when reasonably necessary with trusted third parties, including:

• Payment service providers.
• Shipping and logistics partners.
• Technology service providers.
• Analytics and website performance providers.
• Marketing and communication platforms.
• Government authorities, regulators, or law enforcement agencies where required by applicable law.

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

5. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember user preferences, improve functionality, analyze website performance, enhance security, and support marketing activities.

For more information about our use of cookies, please refer to our Cookie Policy.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, misuse, alteration, or destruction.

However, no method of electronic storage or internet transmission is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information by contacting us using the details provided below.

Where permitted by law, you may also withdraw consent for certain data processing activities. However, doing so may affect our ability to provide certain services or process your orders.

8. Marketing Communications

If you choose to receive promotional emails, SMS, or other marketing communications from Zartiq, you may opt out at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

Even if you opt out of marketing communications, we may still send important transactional or service-related messages regarding your orders or account.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our products and services.
• Process orders and customer support requests.
• Comply with applicable legal, tax, accounting, or regulatory obligations.
• Resolve disputes and enforce our agreements.
• Prevent fraud and protect our legitimate business interests.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, courier partners, analytics providers, advertising platforms, and social media services.

These third parties operate under their own privacy policies. Zartiq is not responsible for the privacy practices, content, or security of third-party websites or services.

12. Business Transfers

If Zartiq is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, your information may be transferred as part of that transaction, subject to applicable legal requirements.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page along with the revised “Last Updated” date. Continued use of our website after such updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Email: support@zartiq.in

Website: https://www.zartiq.in/

Location: Gurugram, Haryana, India