Terms & Conditions

Last Updated: June 29, 2026

Welcome to Zartiq. These Terms & Conditions (“Terms”) govern your access to and use of our website located at https://www.zartiq.in/ and the products and services offered through it.

By accessing, browsing, creating an account, or placing an order on our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility

By using our website, you confirm that you are legally capable of entering into a binding contract under applicable law. If you are using this website on behalf of another person or organization, you confirm that you have the authority to bind them to these Terms.

2. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms.

You must not:

• Use the website for fraudulent, unlawful, or unauthorized activities.
• Attempt to gain unauthorized access to our website, servers, systems, or customer information.
• Interfere with the security, performance, or functionality of the website.
• Submit false, misleading, or inaccurate information.
• Place fake, abusive, malicious, or fraudulent orders.
• Misuse promotional offers, coupons, referral programs, or discounts.
• Upload or transmit viruses, malware, or other harmful software.

Zartiq reserves the right to suspend, restrict, or permanently terminate access to any user found violating these Terms.

3. Intellectual Property

All content available on this website, including but not limited to logos, product photographs, graphics, text, icons, illustrations, videos, designs, layouts, branding elements, and software, is owned by or licensed to Zartiq and is protected under applicable intellectual property laws.

No content from this website may be copied, reproduced, distributed, modified, republished, transmitted, displayed, or commercially exploited without our prior written permission.

4. Products and Orders

We make reasonable efforts to ensure that product descriptions, specifications, pricing, availability, and images are accurate. However, occasional errors, omissions, or inaccuracies may occur.

Product images are provided for illustrative purposes. Minor differences in colour, finish, texture, dimensions, packaging, or appearance may occur due to photography, lighting conditions, screen settings, handcrafted manufacturing, supplier updates, or natural material variations and shall not be considered defects.

Zartiq reserves the right to:

• Accept or reject any order at its sole discretion.
• Limit quantities purchased per customer or household.
• Cancel orders affected by pricing, inventory, technical, or system errors.
• Correct typographical, pricing, product description, or inventory errors without prior notice.
• Request additional verification before processing or dispatching an order.

If an order is cancelled after payment has been successfully received, any eligible refund will be processed in accordance with our Refund & Return Policy.

5. Pricing and Promotions

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices, promotions, coupon offers, discounts, and product availability may be changed, modified, or withdrawn at any time without prior notice.

Promotional offers cannot be combined unless explicitly stated. Any misuse or abuse of promotional offers may result in cancellation of the order or suspension of promotional benefits.

6. Payments

Payments are processed through trusted third-party payment service providers. Zartiq does not store complete debit card numbers, credit card numbers, CVV details, UPI PINs, or online banking credentials.

Cash on Delivery (COD) may be available only for eligible locations and orders. We reserve the right to restrict or withdraw the COD payment option at our sole discretion.

7. Shipping and Delivery

Shipping, dispatch, delivery timelines, and related matters are governed by our Shipping Policy, which forms an integral part of these Terms.

Estimated delivery dates are provided for convenience only and are not guaranteed.

Zartiq shall not be liable for delays caused by courier partners, weather conditions, public holidays, natural disasters, government actions, strikes, or other events beyond our reasonable control.

8. Returns, Replacements and Refunds

Returns, replacements, and refunds are governed by our Refund & Return Policy, which forms an integral part of these Terms & Conditions.

9. User Reviews and Content

Where permitted, users may submit reviews, ratings, comments, photographs, or other content relating to our products or services.

By submitting such content, you represent that:

• You own or have the necessary rights to submit the content.
• The content is accurate and does not violate any applicable law or third-party rights.
• The content is not false, misleading, defamatory, abusive, obscene, unlawful, or offensive.

By submitting content, you grant Zartiq a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, and distribute such content for business, marketing, and promotional purposes, unless prohibited by applicable law.

Zartiq reserves the right to remove, edit, refuse, or moderate any user-generated content at its sole discretion.

10. Third-Party Links

Our website may contain links to third-party websites, applications, or services. These links are provided solely for your convenience.

Zartiq does not control, endorse, or assume responsibility for the content, privacy practices, security, or services provided by any third-party websites.

11. Disclaimer of Warranties

Our website, products, and services are provided on an “as available” and “as is” basis to the maximum extent permitted by applicable law.

We do not guarantee uninterrupted website availability, error-free operation, or that all information on the website will always be complete, accurate, or current.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Zartiq shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your use of our website, products, or services.

13. Force Majeure

Zartiq shall not be liable for any failure or delay in performing its obligations where such failure or delay results from events beyond our reasonable control, including but not limited to natural disasters, floods, fires, pandemics, strikes, internet outages, cyber incidents, government actions, transportation disruptions, or other force majeure events.

14. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

15. Waiver

Failure by Zartiq to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision or any other provision at a later time.

16. Changes to These Terms

We reserve the right to modify, update, or replace these Terms & Conditions at any time without prior notice. Any changes will be published on this page together with the revised “Last Updated” date. Continued use of our website after such changes constitutes acceptance of the updated Terms.

17. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, any disputes arising from or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the competent courts located in Gurugram, Haryana.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: support@zartiq.in

Website: https://www.zartiq.in/

Location: Gurugram, Haryana, India